Utility Billing

Applying for Service

Click here for the utility application to start services.

Disconnecting Service

Click here to disconnect services.

Ways to Pay Your Bill

  • 24-hour phone payment system to pay using a credit card.  Please call 785-542-2153, Option 2. You will need your City account number to use this service.
  • Online payments
  • Utility payments can also be deposited in the drop box located on the east side of City Hall. Only a check or money order is accepted at the drop box. 
  • Utility payments can be mailed to:

City of Eudora
PO Box 650
Eudora, Kansas 66025

 Automatic Payment Form

Click here for the automatic payment sign-up form. Completed forms should be dropped off at City Hall.

Level Payment Plan

Click here for the application and guideline packet.

Utility Assistance Resources

Those looking for support in making monthly their utility payments can utilize this list of resources for possible assistance.

Ways to save on your electric bill

Ways to save on your natural gas bill

Phone Notification System

The City of Eudora is implementing a new phone notification system to allow citizens to receive notifications via phone regarding account information or matters pertaining to their utility services. Contact City Hall to update your contact information so the City of Eudora can better assist you.  


The City of Eudora Utility Department is responsible for establishing new city utility services for customers, processing city utility bills and payments, and answering any questions about City of Eudora utility services.

Billing Schedule

The City of Eudora's monthly utility bills include water, sewer, stormwater, electric, and trash services. Utility bills are mailed on the 25th of each month and are due by the 10th of the following month. If you do not receive your bill by the first of the month, please contact the City Offices at (785) 542-2153, Option 3. Bills not paid by 9:30am on the morning of the 11th will be assessed a 15% penalty on the unpaid balance of the bill. This balance must be paid in full no later than the 20th of the month. Bills that are not paid by 9:30am on the morning of the 21st will receive an electronic notification alerting them to the potential disconnection of service. Bills not paid by 9:30am on the 22nd will be subject to disconnection and an additional $50.00 service fee. If service is disconnected, the full balance on the account, including fees, must be paid to reconnect services. For more information about the above information, please click here to read section 15-1001 and 15-1002 of the Eudora City Code.

Cold Weather Rule

Disconnection for non-payment of utility bills will be postponed until the outside temperature is above 32 degrees Fahrenheit for one continuous 48-hour period. For more information on the Cold Weather Rule, please click here to read section 15-1003 of the Eudora City Code.

Return Check Charge

A return check charge will be collected for each check paid to the City of Eudora, Kansas, that is returned unpaid because the drawer's account contained insufficient funds or was closed when check was presented. Please click here to read section 15-220 of the Eudora City Code pertaining to returned checks.

Medical Extension Policy

For full details of the City's medical extension policy and the steps to take to file for an extension please click here to read section 15-1002 and 15-1004 of the Eudora City Code. 

All the above rule and regulations regarding utility services pertain to any customer serviced by the City of Eudora, including customers that live outside of the city limits.