Utility Billing

Connecting and Disconnecting Services

Please submit a utility application to start services.  Please submit a disconnect application to schedule disconnection of services or change occupants.

Ways to Pay Your Bill

  • Online through your Municipal Payments Online
  • 24-hour phone payment system to pay using a credit card.  Please call 785-542-2153, Option 2. You will need your City account number to use this service.
  • Deposited in the drop box located on the east side of City Hall. Only a check or money order is accepted at the drop box. 
  • Mailed to:

City of Eudora
PO Box 650
Eudora, Kansas 66025


Automatic Payments and Level Payment Options


Check out our application and guideline packet to sign up for averaging your monthly payments. Sign up by dropping off an automatic payment sign-up form at City Hall or emailing our Billing Specialists. Automatic payments through a credit card can be set up, monitored, and modified through your online customer account.


Utility Assistance Resources

Those looking for support in making their monthly utility payments can utilize this list of resources for possible assistance. Additional information on ways to save on your bills can be found here:


Billing Schedule

The City of Eudora's monthly utility bills include water, sewer, stormwater, electric, and trash services. Utility bills are mailed on the 25th of each month and are due by the 10th of the following month. If you do not receive your bill by the first of the month, please contact the City Offices at (785) 542-2153, Option 3. Bills not paid by 9:30am on the morning of the 11th will be assessed a 15% penalty on the unpaid balance of the bill. This balance must be paid in full no later than the 20th of the month. Bills that are not paid by 9:30am on the morning of the 21st will receive an electronic notification alerting them to the potential disconnection of service. Bills not paid by 9:30am on the 22nd will be subject to disconnection and an additional $50.00 service fee. If service is disconnected, the full balance on the account, including fees, must be paid to reconnect services. For more information about the above information, please read sections 15-1001 and 15-1002 of the Eudora City Code.

Returned Check Policy

A return check charge will be collected for each check paid to the City of Eudora, Kansas, that is returned unpaid because the payer's account contained insufficient funds or was closed when the check was presented. Please read section 15-220 of the Eudora City Code pertaining to returned checks.


Monthly Newsletters

Sent alongside your utility bills, the City of Eudora issues a monthly newsletter for citizens to stay up on important issues and events in the community. 

View an archive of previous billing newsletters, or sign up for e-newsletters here.


Cold Weather Rule

Disconnection for non-payment of utility bills will be postponed until the outside temperature is above 32 degrees Fahrenheit for one continuous 48-hour period. For more information on the Cold Weather Rule, please click here to read section 15-1003 of the Eudora City Code.
 

Medical Extension Policy

For full details of the City's medical extension policy and the steps to take to file for an extension, please read sections 15-1002 and 15-1004 of the Eudora City Code. 

All the above rules and regulations regarding utility services pertain to any customer serviced by the City of Eudora, including customers that live outside of the City limits.